Legal
Community Guidelines
Zellwork is a place to publish a card and share the link. It is not a feed, a comment thread, or a marketplace. These guidelines say what belongs on a card and what does not. They are written for card owners and for anyone who opens a public link.
What Zellwork is for
A Personal Card is your page: a name, a short description, images, and the links you want people to use. A Provider Card is a page for work you offer: what you do, where you do it, what you charge if you choose to say, and how to reach you.
People trust a card because it looks like a finished page. Write it so a stranger can understand who it is for. If you would not hand the same information to someone on a printed card, do not put it on the public link.
Treat people fairly
The people who open your card, the people you describe, and the people who report a problem should be treated as real people. Do not use a card to humiliate someone, to pressure a client, or to publish a fight.
If you offer work, describe the work you actually do. Do not bait a viewer with a service, a price, or a place and then switch the offer once they contact you.
Use a real identity
The name and username on a card should be yours, or the business you are allowed to represent. A stage name or a trade name is fine when it is actually how you present that work. A name chosen to confuse people about who you are is not.
Do not pretend to be another person, a company, a government office, or Zellwork. Do not use someone else’s photo as your own. Do not claim a license, a degree, an award, or a partnership you do not have.
Do not post illegal content
Do not use a card, an image, or a link to commit a crime or to help someone else commit one. That includes fraud, selling illegal goods, and posting content that is illegal to possess or to distribute.
A link counts. If the card looks ordinary but the link leads to an illegal offer, the card still breaks this rule.
No harassment or threats
Do not threaten someone, tell other people to harm them, or use a card to follow them from place to place. Do not publish a card whose point is to insult a named person or to organize pile-ons.
Criticism of your own work, and ordinary competitive descriptions of your services, are fine. A page built to intimidate a person is not.
No hateful abuse
Do not use a card to attack people for who they are. Slurs, calls for exclusion, and symbols used as a threat do not belong on a Personal Card or a Provider Card.
You can describe the clients you are equipped to serve, such as a language you speak or a neighborhood you work in. You cannot refuse or demean people in the text of the card as a form of abuse.
No sexual exploitation of minors
Sexual content involving anyone under 18 is forbidden. That includes images, links, coded offers, and any card that sexualizes a minor. Zellwork will remove that content and disable the account. If you see it, report it. If a child is in immediate danger, contact local emergency services first.
Do not use a card to find, contact, or trade access to a minor. Do not ask a minor for images. Zellwork is not a site for children under 13, and it is not a place to recruit them.
No dangerous or violent content
Do not post threats of violence, instructions for causing serious harm, or images whose purpose is to celebrate an attack on a person. A Provider Card for a lawful trade can describe tools and safety. It cannot be a guide to hurting someone.
No fraud or deceptive provider claims
Do not use a card to run a scam. Fake giveaways, fake support accounts, lookalike usernames, and links that steal logins are not allowed.
On a Provider Card, the work, the price, the area, and the availability should match what a client will actually get. Do not invent reviews, because Zellwork has no review system to begin with, and do not paste fake testimonials into the description. Do not imply that Zellwork checked your identity, license, or insurance. It does not.
If you stop offering a service, take it off the card. A public price is your statement. Zellwork does not collect it and will not referee a payment that happened somewhere else.
No spam or malicious links
Do not create cards only to push unrelated ads, repeated links, or the same offer under many usernames. Do not stuff a card with links that mislead people about where they go.
Do not link to malware, credential theft, or a download the viewer did not expect. If you are not sure a link is safe, do not put it on the card.
No privacy violations
A card is public once it is saved. That is your information to publish. It is not a place to publish someone else’s private life. Do not post another person’s home address, private phone number, private email, identity document, or intimate image unless you are that person or they clearly asked you to publish it.
Photos of clients, of their homes, or of their children need a real right to publish. A job photo that shows a face or a house number can identify someone. Crop it or leave it off the card if you do not have permission.
Respect other people’s work
Upload photos you took or that you are allowed to use. Do not use another business’s logo as if it were yours. Do not copy someone else’s card text and present it as your service.
If you hire a photographer or a designer, their license has to cover a public web page, not only a private album. The Copyright page explains how a rights holder can send a notice.
Do not abuse reporting
Report a card when it breaks these rules. Do not report a competitor because you dislike their price, and do not send repeated reports to punish someone. A report is a note to Zellwork. It is not a message to the card owner, and it is not a way to take over their username.
Do not try to dodge a hide or a disabled account by making a new card with the same images and the same scam. That is a new violation, not a fresh start.
What Zellwork may do
Zellwork may remove a link or an image, hide a card, take a Provider Card off Home, or disable the account. It does not read every card before it is public. It acts when it learns about a problem, including from a report.
There is no fixed reply time. Hiding a card leaves the account in place and stops the public link. Disabling an account stops both public links. Deleting an account is something you do yourself in Settings, or that Zellwork may do when the account has to come down.
If you think a decision was wrong, email support@zellwork.com and say which card and what happened. A reply is not guaranteed, and a decision can stand.
Examples that belong on a card, and examples that do not
A Personal Card can list the social profiles and sites you actually use, a photo of you, and a sentence about your work. It should not list a former partner’s phone number, a client’s home address, or a screenshot of a private conversation.
A Provider Card can say what you do, the area you travel to, a price you are willing to publish, and photos of work you have the right to show. It should not promise a license you do not hold, paste another company’s logo as your own, or describe a service you stopped offering months ago.
Location is optional. If you turn it on, the public page can show the city, the service area, the address, and a map. Publish the area you work in, not the address of a client and not a home address you need to keep quiet.
Links are part of the card
A link is not a footnote. Visitors will tap it. You are responsible for the page it opens, including a store, a booking form, a payment page, or a file download. Zellwork does not host those pages and does not take a fee from them. If the link is a surprise, or if it asks for a password to a bank or to email, take it off the card.
Do not use link titles that say one thing and open another. “Portfolio” should not open a download. “Contact” should not open a page that harvests logins.
How to reach Zellwork
Use the report action on a public card, or the form on the Reporting & Safety page. For anything the form does not cover, email support@zellwork.com.
If someone is in immediate danger, contact local emergency services. A Zellwork report is not an emergency line, and it is not monitored as one.
Photos of other people
A gallery, a service photo, or a profile image can show a face, a home, a license plate, or a child in the background. If you do not have permission, crop the photo or do not upload it. “They were in public” is not a policy exception. The card is a page you are choosing to publish, not a news report.
Do not upload a photo that was sent to you privately, including a client photo from a text message, unless that person agreed it could go on a public card.
Version history
Version 1.0, effective October 1, 2026. Replaces the short placeholder guidelines. Written for cards and provider pages, not for a social feed.